Email sequence
Sustainable goods e-commerce brand
Welcome flow that doubled open rates
The challenge
The client had a growing email list but a generic, out-of-the-box welcome sequence that wasn't converting new subscribers into buyers. Open rates sat at 18% and click-through was nearly flat.
The approach
I rewrote their five-email welcome flow from scratch — leading with brand story, building trust through social proof, and introducing their product range with copy that matched the warmth and values of their audience.
The results
38%
Open rate
up from 18%
4.2×
Click-through rate
increase
+61%
Revenue per subscriber
within 60 days
"Castle Copywriting completely transformed how we talk about our products. Our email open rates doubled within the first month."